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Have questions about our products, ingredients, or your order? We'd love to hear from you. Our team typically responds within 24 hours.
Hours
Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Frequently Asked Questions
Yes, Masamoto is a highly respected Japanese brand with over 150 years of history, known for crafting professional-grade knives prized by chefs and cooking enthusiasts for their exceptional quality, precision, and performance.
All Masamoto knives are handcrafted in Japan by skilled artisans, continuing our 150-year tradition of Japanese blade-making excellence.
The official website for Masamoto Sohonten is masamoto.us.
You can purchase our authentic knives directly through our official website at masamoto.us or through authorized retailers.
No, our knives are not dishwasher safe. To maintain the quality and sharpness of the blade and to prevent damaging the handle, please always wash your Masamoto knife by hand and dry it thoroughly before storing.
Carbon steel knives require special care to prevent rusting. Always hand wash the blade, wipe it completely dry immediately after use, and apply a food-safe knife oil, such as camellia oil, if you are storing it for an extended period.
Masamoto is a registered brand of Masamoto Sohonten, based in Asakusa, Tokyo, with a history dating back to 1866. Other companies claiming the name are different organizations with completely separate products and company histories.
Yes, we offer various knives with double-bevel edges that are suitable for both right- and left-handed users. For knives with a specific grind, please check the product description for compatibility.
Honbazuke is a final professional sharpening process performed by our skilled sharpeners. It ensures the knife is ready to use at peak performance right out of the box.
No, our knives are made with thin, high-performance edges meant for precise slicing of ingredients like meat, fish, and vegetables. Using them on hard objects like frozen food or bones may cause the blade to chip or break.